Clarifying the Consumer Rights Directive across Europe

The EU has released an official guidance document to accompany the text of the law. It has been written clarify various sections and areas of the Consumer Rights Directive.

The guidance document is 79 pages long (.pdf, 1.72mb) and has been written by EU solicitors. Have fun with that…

Meanwhile, in the land of plain English, Solicitors Osborne Clarke have published a useful guide to differences in implementations of the Consumer Rights Directive across Europe. As I discussed in the e-book, member states have the rights to include their own enhanced consumer protection laws within their implementations of the EU directive.

Osborne Clarke also published a timeline of current and upcoming consumer protection legislation in the UK, however I chose not to include it in the Resources section as the timings have changed since its publication last November, making the article somewhat outdated. It still provides a good overview.

As for the actual national implementations across Europe, this is the best we can do. If you have links to the native language implementations for any of these countries, please let us know by leaving a comment on this post.

AT –

BE – 29 Nov / 21 Dec / 30 Dec –

BG – http://www.mi.government.bg/files/useruploads/files/zid_zzp.pdf

HR –

CY – 8 Nov – Ο περί των Δικαιωμάτων των Καταναλωτών Νόμος του 2013 [133(I)/2013]

CZ – 20 Nov ? – http://www.portal-vz.cz/getmedia/83f7f345-656a-4296-8621-d4270de5b7d1/sb0116-2013.pdf
– but this document might not actually be the CRD.

DK – 17 Dec – https://www.retsinformation.dk/Forms/r0710.aspx?id=160666

EE –

FI – 30 Dec – Laki kuluttajansuojalain muuttamisesta [1211/2013] and Lag om ändring av konsumentskyddslagen [1211/2013]

FR – 17 Mar –

DE – 27 Sep – Bun­des­ge­setz­blatt and proceeding

GR – 13 Aug – http://static.diavgeia.gov.gr/doc/%CE%92%CE%9B9%CE%9D%CE%A6-%CE%A41%CE%95

HU –

IE – 11 Dec – http://www.djei.ie/publications/sis/2013/si484.pdf

IT – 21 Feb / 11 Mar – Attuazione della Direttiva 2011/83/UE sui diritti dei consumatori, recante modifica delle Direttive 93/13/CEE e 1999/44/CEE e che abroga le Direttive 85/577/CEE e 97/7/CE and pdf

LV – Noteikumi par distances līgumu

Patērētāju tiesību aizsardzības likumā

LT – 3 Jan –

LU – http://eli.legilux.public.lu/eli/etat/leg/loi/2014/04/02/n3 and http://www.legilux.public.lu/leg/a/archives/2014/0064/a064.pdf

MT – 17 Dec – http://justiceservices.gov.mt/DownloadDocument.aspx?app=lp&itemid=25850&l=1

NL – 11 Mar / 3 Apr –

PL – Draft – http://legislacja.rcl.gov.pl/docs/2/178552/178594/dokument99298.pdf

PT – 14 Feb – http://www.cm-santarem.pt/apoioaomunicipe/Informao%20ao%20Consumidor/Dec_Lei_24_2014_14_fevereiro.pdf

RO –

SK –

SI –

ES – 28/29 Mar – http://www.boe.es/diario_boe/txt.php?id=BOE-A-2014-3329

SE – 12 Dec – Various amendments to: https://lagen.nu/1990:932https://lagen.nu/2005:59https://lagen.nu/2008:486

UK – See my Links and Resources page.

About the author
Heather Burns is a digital law specialist in Glasgow, Scotland. She researches, writes, publishes, consults, and speaks extensively on internet laws and policies which affect the crafts of web design and development. She has been designing and developing web sites since 1997 and has been a professional web site designer since 2007. She holds a postgraduate certification in internet law and policy from the University of Strathclyde. Learn about hiring Heather to write, speak, or consult.