Interview: Dark Patterns and the Consumer Rights Directive

ryanair-pngI was interviewed by UX consultant Harry Brignull for a piece discussing the Consumer Rights Directive’s impact on Dark Patterns.

It was great fun!

Harry is behind the Dark Patterns web site which is well worth visiting.

About the author
Heather Burns is a digital law specialist in Glasgow, Scotland. She researches, writes, publishes, consults, and speaks extensively on internet laws and policies which affect the crafts of web design and development. She has been designing and developing web sites since 1997 and was a professional web site designer from 2007-2015. She holds a postgraduate certification in internet law and policy from the University of Strathclyde. Learn about hiring Heather to write, speak, or consult.